AI & Automation for IT.
Automation for IT helps to automate most of the IT areas like end-user support, networking, data center, security, and application support. AI bot can assist the support staff with automatic resolution of remaining IT tickets.
With our RPA solutions, it understands the language of IT with the help of its Natural Language Understanding (NLU) and Machine Learning (ML) capabilities. IT support team works smarter and faster to detect digital service issues and resolve them before impacting business operations.
Zepto Consulting is one of the leading RPA Provider in Malaysia and Singapore.


IT Process Automation automates repetitive and routine IT tasks to reduce downtime and improve incident response and resolution. It offers advance capabilities like ticket auto-resolution, Chatbot, Machine Learning and rapid API integrations.
The benefits of IT Automation are compelling – automation improves accountability, efficiency and predictability, while reducing cost, variability and risk.


IT Process Automation automates repetitive and routine IT tasks to reduce downtime and improve incident response and resolution. It offers advance capabilities like ticket auto-resolution, Chatbot, Machine Learning and rapid API integrations.
The benefits of IT Automation are compelling – automation improves accountability, efficiency and predictability, while reducing cost, variability and risk.
Robotic Process Automation (RPA).
Robotic process automation is one of the crucial technologies to achieve hyper-automation in any organization. It uses software robots (bots or computer software) to automate mundane and repetitive tasks by emulating human actions with the digital systems.
RPA Bots are configurable and perform tasks like triggering responses, integrate incompatible systems, execute tasks in conditional sequence without breaks and zero mistakes. These bots can be cloned and reused to scale the operations at any level.

AutomationEdge/Automation Anywhere/Power Automate – True RPA Platform for Digital Enterprise
AutomationEdge/Automation Anywhere/Power Automate Robotic Process Automation creates a digital workforce for organizations to run operations round the clock without errors. It is one of the fastest RPA tools in data processing.